Credit Cards, Debit Cards are the various forms of plastic
money which gives one easy access to cash. With Credit Cards
gaining popularity, it is very important to handle it
carefully. There are certain characteristics one must have a
clear concept about while using the credit and debit cards. In
this chapter we have discussed about the various aspects of
debit and credit cards. These are a few guidelines as to how
one can use the cards without any problems and also use it for
maximum benefits.
Billing Errors
CREDIT- Notify the card
issuer in writing at the address specified for billing errors
when you find an error within 60 days after the first bill
containing the error was mailed to you. The card issuer, in
turn, must look into the problem and either correct the error
or explain to you why the bill is correct within two billing
cycles and not later than 90 days after the issuer receives
your billing error notice. During the period when the card
issuer is investigating the error, you do not have to pay the
amount in question.
DEBIT- If you find an error,
you have 60 days from the date of the receipt to notify the
bank. Otherwise, the bank has no obligation to investigate the
error. The bank has ten business days from the date of your
notification to investigate the problem and tell you the
result.
Unauthorized Use
CREDIT- If your credit
card is used without your authorization, you can be held
liable for up to $50 per card. According to the federal law
the card issuer cannot hold you responsible for any
unauthorized charges if you report the loss before the card is
used. This is true even if a thief uses your credit card at an
automated teller machine (ATM) to access your credit card
account.
DEBIT- Consumer complaints have moved some
states and banks to make concessions and March 1, 2000
federal regulation states that you are no longer responsible
for the debt if your card is reported lost or stolen within 2
days. Prior to March 2000 the consumer was liable for $50 if
the card was reported lost or stolen within 2 days and $500 if
reported between 2-60 days after the loss. After 60 days, the
consumer was hold responsible for the full amount. There are a
few unique situations where this rule remains applicable even
now.
Purchase Protection
CREDIT - If you have
a problem with merchandise or services that you charged to a
credit card and you have made a good effort to work out the
problem with the seller, you have the right to withhold from
the card issuer payment for the merchandise or services. You
can withhold payment up to the amount of credit outstanding
for the purchase, plus any finance or related charges. If the
card you used is a bank card, a travel and entertainment card
or some other card not issued by the seller of the defective
merchandise, you can withhold payment only if the purchase
exceeded $50 and occurred in your home state or within 100
miles of your billing address.
DEBIT - Federal
regulation makes no stipulation; however, a local bank may.
Grace Period and Fees
CREDIT - There is
no interest charge until the payment due date. Each card
provider authorizes their own fees for late charge, cash
advance, over-the-limit fees, balance transfer, etc.
DEBIT - Since the amount is withdrawn directly from
the account, it should be considered "immediate" with no
thought of grace period, although sometimes it does take 2-3
days. Where as "Stop Payment" is the only method to cancel an
obligation if the transaction does not appear for any amount
of time in many banks. Other banks such as Commercial Federal
are different. Such a transaction can be reversed only by
having the merchant run a credit or void the transaction. In
this case be sure to obtain the receipt as proof. It is
suppose to post within 30 days. In case it fails to do so,
your receipt will reamin the proof and the bank will post it
for you by reversing the charge.
Usually there is no charge for using your own ATM though
the number of withdrawals may be limited. Other institutions
or merchants may have a fee. It is best to ask first. Fee is
often a $1.00 minimum or % of amount.
Credit History
CREDIT -Use of a credit
card is reported to the credit bureaus building either a
stronger or bad credit report.
DEBIT - Debit
transaction is not reported to the credit bureau and therefore
is not a source to build credit history.